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Trainee Handbook V5

This handbook must be read prior to sitting any course.

Course Terms and Conditions

Deposits & Payments:

50% deposit required at time of booking
Weekend and Public Holiday Surcharge: $300.00 per day
Invoices must be paid in full on the day of training, unless by prior arrangement
Please refer to the Trainee Handbook for full details on Deposits & Payments

Forklift Trainee Activity Book must be completed prior to commencement of the course, if it is not the your course position and course fee will be forfeited.

Medical Cancellation:

In the event where a medical condition prevents attendance before or during training, a medical certificate and Doctors clinic receipt or Medicare receipt will be required to allow the trainee to re-book into a future course.  Failure to provide a medical certificate and receipt will forfeit 100% of course fees.

If a trainee misinforms Integral Training Pty. Ltd. of their medical status the course will be cancelled and the trainee will forfeit 100% of all course fees.

Cancellation/Re-booking Policy

$150 non-refundable Administration fee

No refund once training or assessment has been commenced

No Refund if cancellation notice is within 3 business days

50% Refund when cancellation is within 3-5 business days minus Administration fee

100% Refund when notification is over 5 business days minus Administration fee
Course is for a set period of time, and does not guarantee a licence

Extra training and/or assessments may be required which will incur additional fees

Note:  Refunds may take up to 14 business days to be applied

Please refer to the Trainee Handbook for full details on the Cancellation/Re-booking Policy

Identification Requirements:

Primary Proof of Identity: Applies to all Applicants

A current: 

  • Australian driver licence

  • Australian passport 

  • Overseas passport

  • Police Force Officer or Defence Force photo identity card

  • A birth certificate issued by the Registrar of Births, Deaths and Marriages or equivalent if issued elsewhere

  • An Australian Naturalisation or citizenship document

Secondary Proof of Identity: Applies to all Applicants

A current:

  • Australian driver licence

  • Australian Defence Force licence

  • Medicare card, Pensioner Concession card, Dept. of Veteran’s Affairs card, Health care/Concession card, Bank debit/credit card issued by bank, building society or credit union

  • A passbook or account statement up to one year old

  • A telephone, gas or electricity bill up to one year old

288 Doyles Rd
Shepparton, 3630
Australia

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We acknowledge the traditional owners and custodians of country throughout Australia and their continuing connection to land, sea, and community.

We pay our respects to Elders of all First Nations people, their cultures, past, present, and emerging.

Accredited Training Provider Number RTO  45613
©2025 by Integral Training Pty Ltd.

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